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Mental Health/Co-Occurring Disorders Ombudsman
Division of Mental Health, Developmental Disabilities, and Addictive Diseases

Job Description

The Georgia Department of Human Resources, Division of Mental Health, Developmental Disabilities, and Addictive Diseases (MHDDAD), is seeking qualified candidates for the position of Mental Health/Co-Occurring Disorders Ombudsman.

Serves as the official designated to protect the rights of consumers of mental health and/or co-occurring services. Promotes the highest attainable standards of treatment, competence, efficiency and justice for the safety, well being and rights of consumers with mental illness, developmental disabilities, chemical dependency, or co-occurring disabilities.

Responsibilities include:
• Establishes priorities, policies and procedures for receiving, investigating, referring, and attempting to resolve complaints that may adversely affect the safety, well-being and rights of the consumers
• Prioritizes investigations, reporting, and recommendations of alleged acts or failure to act by any services provider
• Manages human resources and directs administrative activities.
• Interviews, hires, directs, trains, evaluates the performance of, and when necessary, disciplines and discharges employees
• Promotes the interests of consumers before governmental agencies
• Recommends changes to laws, regulations, policies, and actions to protect the safety and rights of consumers
• Drafts, manages, and reviews programmatic legislation.
• Maintains effective working relationships with local, state, and federal officials and agencies and other legal entities.
• Collects, records and analyzes data relating to complaints and findings with regard to service providers in order to identify adverse effects
• Serves as a member of the medical review group as established by law
• Assists with the development of resources, funding, administrative support, and programmatic function to support the mission of the office
• Gathers information and data about decisions, acts, and other matters of an agency, facility, or program
• Serves as a lead resource to and represents the interest of individuals with regard to the need for public mental health services.
• Ensures there is adequate data collection management system for use in fulfilling data and tracking requirements of the department
• Serves as an executive-level change agent to drive employees’ engagement and productivity

Qualifications

Bachelor degree required; advanced degree preferred.
and
Five or more years experience leading and managing in a human service delivery organization.
Expert level knowledge, skills and experience related to the treatment, needs, and rights of consumers. Change agent and excellent written, verbal, and strong inter-personal skills required.

Benefits
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 12 paid holidays, vacation and sick leave, dental, vision, long term care, and life insurance.

Note: Current state employees are subject to the statewide salary plan administration practices.
Applying for this job
To Apply

Send resumes, along with cover letter, to:

Attn. Thomas Hills
Room 115
Georgia State Capitol
Atlanta, Ga 30334.

The contact phone number is 404 656-7919.

Candidates for this position may be subject to employment drug testing and criminal background check.
The Georgia Department of Human Resources provides services to ensure the health and welfare of Georgians. As an employee of DHR, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
DHR is an Equal Opportunity Employer
DHR is the largest state government department & the 3rd largest employer in Georgia
 

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